# Get Support

The best way to reach us is through the In-App support form. You can also [Email us](mailto:support@buildship.com) or ask in the [Discord forum](https://discord.com/invite/fjBugmvzZP). Response times may vary depending on your plan type and the severity of the issue.

#### In-App Support

The best way to reach us and get the help you need. Open the BuildShip App and click the “Support” button in the bottom-left side menu.

[**Learn more**](https://docs.buildship.com/in-app-support)

#### Email

You can also email us at [support@buildship.com](mailto:support@buildship.com). Please provide any relevant information, screenshots, recordings, or the steps you took that could help us reproduce the issue. We recommend using [jam.dev](https://jam.dev/?utm_source=buildship&utm_medium=app) to record your screen.

[**Send us an Email**](https://app.buildship.com/)

#### Discord Forum

First, search the Discord forum to see if your question has already been answered. If not, create a new post. We respond in Discord on a best-effort basis.

[**Ask the Community**](https://app.buildship.com/)